Refund policy

Last updated November 13, 2026

Full refund before Fiola opens

Fiola opens on January 1, 2027. If you change your mind any time before then, you get your $9.99 back in full. No questions.

How to get it

Your confirmation email has a "Get a refund" button. One tap refunds your payment and cancels your membership, so nothing more is ever charged. The same button is on the page you see right after paying.

Lost the email? Write to hello@fiola.app from the address you paid with and we'll refund you the same day.

When the money arrives

We send the refund right away. Banks usually take 5 to 10 business days to show it on your card.

After January 1

Your first month runs through January. The next charge, $34.99, is on February 1, 2027 and then monthly. You can cancel anytime before a charge with the same button or by writing to us, and you won't be charged again. If something went wrong with a charge, write to us and we'll make it right.